Shipping policy

Shipping Policy

Effective Date: July 20, 2026

Thank you for shopping with The Gable House! We are committed to providing a smooth shopping experience from checkout to delivery. Please review our shipping policy below.

Order Processing

Most orders are processed within 2–7 business days. Because many of our products are made to order or shipped directly from trusted fulfillment partners, processing times may vary depending on the item purchased.

You will receive a confirmation email after placing your order and another email with tracking information once your order has shipped.

Shipping Times

Estimated delivery times:

United States: 5–10 business days after processing
Canada: 7–15 business days
International: 10–30 business days (where available)

Please note that shipping times are estimates and may be affected by weather, holidays, customs, or carrier delays.

Shipping Rates

Shipping costs are calculated at checkout based on your order, destination, and selected shipping method.

We may offer free shipping promotions throughout the year. Any qualifying offers will be clearly displayed on our website.

Multiple Shipments

Because we work with multiple trusted suppliers, your order may arrive in separate packages. If this happens, each shipment will include its own tracking information.

Order Tracking

Once your order has shipped, you'll receive an email with a tracking number so you can monitor your package's journey.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. The Gable House is not responsible for orders delivered to incorrect addresses provided during checkout.

Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, we are not responsible for shipping delays caused by the carrier, weather, customs, or other circumstances beyond our control.

If your package appears lost, please contact us and we'll gladly help you work with the carrier to locate it.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and clear photos of the issue. We'll work quickly to make it right through a replacement or refund, when applicable.